Understand our comprehensive return and refund policies to ensure a smooth experience with GTR Motorsports.
Return items within a set period, such as 2 days from the delivery or purchase date.
Items must be in new, unused condition with all original tags, labels, and packaging.
Prior approval from the seller is usually required. You may need to contact customer service to get an authorization number (RMA).
For items with manufacturing defects, a technical report from a garage is often a mandatory requirement to validate the return and process a refund.
Without a valid technical report, the return may be rejected.
You are typically responsible for return shipping costs.
Some sellers may charge a fee, such as a 5% or 21% cancellation or restocking fee, for non-defective returns.
Shipping and handling charges are often non-refundable.
Reach out to customer service via email or through the website to explain the issue and your return request.
Include your order number and the reason for the return.
Follow the seller's instructions to obtain a return authorization number (RMA) if required.
Securely pack the item in its original packaging.
Send the item to the address provided by the seller.
If you have any questions about our return and refund policies, don't hesitate to contact our customer service team. We're here to help!
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